Yes. Once your order is placed, an automatic email from Hotel Doggy will be sent to confirm your order. If there is a delay, we recommend refreshing your cache and checking your spam/junk folder. If you received an order number as part of your checko
Once an order is processed we are unable to cancel it as we strive to get it to you as quickly as possible. However we do provide quick and easy returns or exchanges! If you change your mind, we are here to help you! Contact us here. Our office hours
Your tracking number will be included in the confirmation email sent once your order is placed. If you are having trouble finding your tracking information, contact us and we will happily provide any information you are looking for.